Refund policy

Since we deal in perishable goods we do not offer refunds however,

We offer a 48-hour guarantee for our flowers. If our flowers wilt despite the advised care within 48 hours of delivery, then immediately send us a photo and we shall replace them.

If your flowers came in a container with floral foam or an Oasis, then please add fresh water daily, including on the first day itself, else the flowers will wilt and Floral Pursuit Pvt. Ltd. will not be responsible. For clarifications on how to add water to an arrangement with floral foam, please contact us.